Delivery Service

We want every bread, cake and pastry to reach you in suitable condition. Depending on the product and order arrangements, you may choose delivery or store pickup.

Delivery areas
Delivery availability depends on the location, product type, order date and third-party logistics arrangements. Please refer to the options shown at checkout or the arrangements confirmed by us.

Delivery fees
The delivery fee will be shown at checkout or quoted separately based on the order and delivery address. Any free-delivery offer applies only during the stated promotional period and may be subject to a minimum spend, specified areas and other conditions.

Delivery date and time
Available delivery dates and time slots will be shown at checkout.
Delivery times are estimates only and may be affected by traffic, weather, festive demand, logistics arrangements or other circumstances beyond our reasonable control.
For birthday cakes, events or time-sensitive orders, please allow a reasonable buffer. We do not recommend scheduling the estimated arrival time too close to the start of an event.

Receiving your order
Please provide the correct recipient name, telephone number, address, floor, unit and delivery instructions.
The recipient should remain contactable and ensure that someone is available to receive the order at the designated location.
If delivery cannot be completed because of incorrect information, an unavailable recipient, inability to make contact or access restrictions, an additional fee may apply for re-delivery or alternative arrangements.
Delivery will be treated as completed once the order has been handed to the recipient, building management, concierge or another person designated by the customer.

Product storage
Bread and pastries are freshly made food products. Please enjoy them as soon as possible and follow the storage instructions on the label or packaging. Products requiring refrigeration should be chilled promptly.

Store pickup
Pickup address: Shop 1–2, Chung Man House, Oi Man Estate, Ho Man Tin, Hong Kong.
Please collect your order on the date and within the time stated in the confirmation, and present your order number or confirmation message.
To request a change to the pickup time, please contact us as early as possible. Changes are subject to product and production arrangements.
Uncollected perishable products may not be held, refunded or remade because of product quality and food-safety considerations.